题目内容
（请给出正确答案）
(d) Suggest a set of SIX performance measures which the directors of SSH could use in order to assess the
quality of service provided to its clients. (3 marks)
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A．Order the TV set at once.
B．Do not buy the TV set on this site.
C．E-mail the site your credit-card information.
D．Tell the site your password and buy the TV set for you.
It looked like nothing could change his life．It was not until the day that his father died．He left the boys andwent to help his mother who sold food by the roadside．
He really pitied his mum and wanted to do something to support her．He loved reading cartoon(漫画)books andhad been collecting them for years，SO he decided that he should sell them．Soon he realized that his books were verypopular．So he made up his mind to set up his own business．He went around buying cartoon books from otherpeople．He bought them for 25％and then sold them for half price．
These days，he doesn’t have to go around looking for cartoon books because there are always people coming tohis shop to sell their old ones．He now has a monthly income of about 55，000 baht(泰铢)．
He was a“troublemaker”to his teachers but he is a hero to me．If you are judged by your teachers as a“badstudent”．I suggest you ignore what they say．Just do your best in everything．Don’t give up so eas-ily，Believe me ，one day you could be successful,too.
Why does the author think some people should say“sorry”to Peter？
A.They refused to help him．
B.They considered him hopeless．
C.They looked down on his parents．
D.They made him give up his friends．
What did Peter do after his father died？A.He worked at a market．
B.He learnt to draw pictures．
C.He started his own business．
D.He continued his c011ege studies．
How does Peter get second．hand cartoon books now？A.He buys them from bookstores．
B.He goes around collecting them．
C.He borrows them from his friends．
D.He waits for people to sell them to him．
The word ignore in paragraph 6 is closest in meaning to_________．A.take no interest in
B.pay no attention to
C.believe in
D.stick to
请帮忙给出每个问题的正确答案和分析，谢谢！
A council, among other things, improves communication and spurs improvement of operations. Remember that the secret to success is dialogue—the exchange of ideas and opinions. Focus on problems your customers have. Spell out your goals and objectives.
Each meeting should have a specific objective to accomplish. Determine the meeting's frequency. If you want to implement a strategic plan, an annual meeting may be enough. If you want to focus on operational issues, more meetings may be needed.
A good council will have no more than 12 people, with half of the members from your company and half your customers. It should also have diversity in its membership. Members should serve from one to three years-rotation of membership will ensure the council doesn't become stale.
Find an approximate meeting site, whether it's in-house or off site, where there will be no interruptions. You should pay for all the expenses related to the meeting—remember, the council members are providing your company with a service. Treat them as your guests and your experts.
If you have a fixed beginning and ending time to your meeting, stick to it. When structuring the meeting, remember the 80720 problem-solving rule. Structure the meeting so that 20 percent of the time is spent identifying or discussing a problem and 80 percent of the time is spent designing a solution.
Often it is helpful to have a person act as timekeeper and announce when the agenda time for a particular item has expired. However, during the meeting, be flexible. The facilitator can allow. the group to decide whether to move on to the next item or extend the discussion. As you go along, look to narrow the differences among members and form. a consensus.
As the meeting closes, summarize what was accomplished, checking for agreement and commitment among the members. Make a detailed list of the follow-up items, who has responsibility for each item, and a timeline for completion.
The results from really listening to and learning from your customers in a well-run advisory council can pay huge dividends.
Why does the writer put the suggestion that, advisory councils should be set up______
A．Because they can influence business operations
B．because business improvements depend on communication with them
C．Because they are heavily relied on by prosperous companies
D．Because goals and objectives are set out by them
Peter finished Grade Nine,and then he went to study at a technical college. He became a leader of a group of bad boys. After graduation he had nothing to do,so he just hung around by the market with his friends.
It looked like nothing could change his life. It was not until the day that his father died. He left the boys and went to help his mother who sold food by the roadside.
He really pitied his mum and wanted to do something to support her. He loved reading cartoon(漫画)books and had been collecting them for years，so he decided that he should sell them. Soon
he realized that his books were very popular. So he made up his mind to set up his own business. He went around buying cartoon books from other people. He bought them for 25% and then sold them for half price.
These days, he doesn, t have to go around looking for cartoon books because there are always people coming to his shop to sell their old ones. He now has a monthly income of about 55,000 baht (泰铢).
He was a “troublemaker” to his teachers but he is a hero to me. If you are judged by your teachers as aubad student ,1 suggest you ignore what they say. Just do your best in everything.Don&39;t give up so easily. Believe me,one day you could be successful,too
Why does the author think some people should say “sorry” to Peter？
A.They considered him hopeless
B.They refused to help him
C.They made him give up his friends
D.They looked down on his parents
What did Peter do after his father died？
A.He learnt to draw pictures
B.He worked at a market
C.He continued his college studies
D.He started his own business.
How does Peter get second-hand cartoon books now？
A.He goes around collecting them.
B.He buys them from bookstores.
C.He waits for people to sell them to him.
D.He borrows them from his friends.
The word ignore in paragraph 6 is closest in meaning to____.
A.pay no attention to
B.take no interest in
C.stick to
D.believe in
请帮忙给出每个问题的正确答案和分析，谢谢！
I suggest ______ in English in class.
A: talking
B: talks
C: talk
D: to talk
A.suggest
B.implicate
C.hint
D.imply
(d) There is considerable evidence to suggest that as a result of implementation problems less than 50% of all
acquisitions achieve their objectives and actually end up reducing shareholder value.
Required:
Provide Ken with a brief report on the most likely sources of integration problems and describe the key
performance indicators he should use to measure progress towards acquisition objectives. (15 marks)
A.think,consider,believe,hold
B.insist,suggest,maintain,conclude
C.argue,view
D.assert,deem
