SECTION ACONVERSATIONSDirections: In this section you will hear several conversations. Lis

SECTION A CONVERSATIONS

Directions: In this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.

听力原文：W: How can I help you？

M: I'd like to return this sweater for a refund. I bought it a week ago.

W: Well, what seems to be the problem？

M: Isn't it obvious by just looking at it？ The first time I washed and dried it, the thing shrank at least five sizes.

W: I see what you mean, but did you follow the washing instructions？ I think it says here ... right here on the label to hand wash it and then to dry it on low heat.

M: How was I supposed to know that？ The label is written in Chinese! And something else i The stitching is coming undone and the color faded from a nice dark blue to a seaweed green.

W: Listen, sir. What I can do is allow you to exchange the sweater for another one.

M: I don't want to exchange it for anything! I just want my money back!

W: Well, I can give you credit on your next purchase, and since the item you purchased was on clearance, we can't give you a refund. Anyway, you can only return items with a receipt within six days, and unfortunately, that was yesterday in your case.

M: But, your store was closed yesterday because of the national holiday. Listen, I give up. Your store policies are completely unreasonable, and how do you expect people to shop here？

W: You did... Ha, ha...

M: Take your sweater. You should open up a pet store and sell it as a dog sweater.

What is among the reasons why the man wants to return the item？

A．It is the wrong size.

B．The fabric is coming apart.

C．It is stained.

D．It has no label.