interpersonal/'ɪntɚ'pɝsnl/()
A.人际的;人与人之间的
B.挫折;退步;逆流
C.忍耐,客服(困难,风雨等);熬过,度过
D.吸收;吸引,合并,同化
A、人际的;人与人之间的
A.人际的;人与人之间的
B.挫折;退步;逆流
C.忍耐,客服(困难,风雨等);熬过,度过
D.吸收;吸引,合并,同化
A、人际的;人与人之间的
A.direct
B.indirect
C.linear
D.spiral
Effective interpersonal communication【C6】______ our sensitivity to others and to the situation. One goal of effective interpersonal communication is to maintain relationships, and forming【C7】______ messages that accurately convey oar ideas and feelings【C8】______ not offending the other person is key【C9】______ our success.
Effective interpersonal communication【C10】______ us. People who can clearly express their ideas, beliefs, and opinions become influential and【C11】______ control over what happens to them and to others that they【C12】______ . When we accurately and precisely【C13】______ our thoughts, others gain a better【C14】______ for our position. Their understanding and appreciation make it more likely that they will respond in【C15】______ that are consistent with our needs.
Effective interpersonal communication helps us manage the【C16】______ we create. Presenting ourselves in such a way that others will【C17】______ and trust us is important in both public and private【C18】______ --whether we're communicating in a professional setting,【C19】______ our interpersonal skills are vital to getting a job, holding a position, or rising in an organization, or in a private setting where we're trying to【C20】______ and maintain relationships.
【C1】
A.familiar
B.informal
C.intimate
D.near
The passage is mainly about__________ .
A.the limitmion of eye contacts
B.the exchange of ideas through eye contacts
C.proper behavior. in different situation
D.the rule of eye contact in interpersonal communication
Conflict is an organizational reality that is inherently neither good nor bad in and of itself. It can be destructive, but it can also play a productive role both within a person and between persons. Whereas most managers seek to reduce conflict because of its negative effect, some seek to use it for its positive effects on creativity, and motivation.
There is no "one best way" for managing interpersonal conflict, either as an involved adversary or as a third party. Rather, there are a number of strategies involving the external conditions, differing views, internal feelings, and outcomes. In addition, the relationships of the involved parties (for example, superiors and subordinates, etc. ) and their past histories as adversaries, allies, or relatively neutral third parties form. another key factor. The relative power of the involved parties is another consideration in deciding whether to withdraw from the conflict, work toward controlling a conflict into a win/lose pattern, or smooth it over with friendly acts.
Conflict as an involved participant is emotionally very different from conflict as a relatively objective third party. Indeed, as we will see, one strength of involving third parties lies in their potential to add an objective perspective to the feelings and behavior. of the involved adversaries. In this reading, we view the management of conflict from the point of view of both the adversary and the outside third party who might be a boss, colleague, friend, or even subordinate. Each of these roles adds its own distinct strengths and weaknesses.
From this passage, we learn that ______.
A.interpersonal conflict is typical of all people
B.interpersonal conflict tends to occur more often among aggressive people
C.when we look at interpersonal conflict, we must always listen to the opinions of the superiors
D.accumulated opposition often leads to interpersonal conflict