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How could a manager deal with conflict?A.If his superior is involved, he should be the thi

How could a manager deal with conflict?

A.If his superior is involved, he should be the third party of it.

B.He should punish the person who is responsible for the conflict.

C.He might consider whether to interfere with the matter or not.

D.He would not consider his relationship with the two adversaries.

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更多“How could a manager deal with …”相关的问题
第1题
We don't understand how the manager could try to escape his ______.A.tasksB.responsibility

We don't understand how the manager could try to escape his ______.

A.tasks

B.responsibility

C.duty

D.work

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第2题
Mahmood is a junior employee of Tzo Company (a large, listed company). Tzo is a processor

Mahmood is a junior employee of Tzo Company (a large, listed company). Tzo is a processor of food labelled as containing only high quality meat. The company enjoys the trust and confidence of its customers because of its reputation for high quality products. One day, when passing through one area of the plant, Mahmood noticed some inferior meat being mixed with the normal product. He felt this must be unauthorised so he informed his supervisor, the factory manager, who told Mahmood that this was in fact a necessary cost reduction measure because company profits had been declining in recent months. Mahmood later found out that all stages of the production process, from purchasing to final quality control, were adapted in order to make the use of the inferior meat possible.

The factory manager told Mahmood that the inferior meat was safe for humans to eat and its use was not illegal. However, he told Mahmood that if knowledge of the use of this meat was made public, it would mean that customers might stop buying the products. Many jobs could be lost, probably including Mahmood’s own. The factory manager ordered Mahmood to say nothing about the inferior meat and to conduct his job as normal. Mahmood later discovered that the main board of Tzo was aware of the use of the inferior meat and supported its use in seeking to reduce costs and maintain profits. In covering up the use of the inferior meat, the factory produced a fraudulent quality control report to show that the product was purely based on high quality meat when the company knew that this was not so.

When Mahmood heard this, he was very angry and considered telling an external source, such as the local newspaper, about what he had seen and about how the company was being dishonest with its customers.

Required:

(a) Explain how Mahmood might act, in each case, if he were to adopt either conventional or post-conventional ethical assumptions according to Kohlberg’s definitions of these terms. Your answer should include an explanation of these two terms. (8 marks)

(b) Construct an ethical case for Mahmood to take this matter directly to an external source such as a newspaper. (8 marks)

(c) Some jurisdictions have a compulsory regulatory requirement for an auditor-reviewed external report on the operation and effectiveness of internal controls (such as s.404 of Sarbanes Oxley).

Required:

Explain how such a requirement may have helped to prevent the undisclosed use of the inferior meat at Tzo Company. (9 marks)

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第3题
The poor newcomer could not ______ what the manager said.A.make outB.tellC.make sense ofD.

The poor newcomer could not ______ what the manager said.

A.make out

B.tell

C.make sense of

D.guess out

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第4题
Secretary:1 wonder if I could take a few days off work. Manager:Why,what‘s the matter with
you?Secretary:I‘m all right,but my mother is ill. Manager:Oh,I‘m sorry to hear that. Secretary:Could I leave tomorrow?Manager:__________.Please do.

A.Good

B.Quite well

C.No problem

D.Not bad

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第5题
A: Could I see the manager now? B: I’m sorry you can’t. He has ________ to Hong Kong.

A.been

B.gone

C.stayed

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第6题
How much time does the typical project manager spend communicating (formal and informal)?A

How much time does the typical project manager spend communicating (formal and informal)?

A 40% - 60%

B 30% - 70%

C 60% - 80%

D 75% - 90%

E 25% - 55 %

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第7题
5 Your manager has heard of Maslow’s hierarchy of needs theory and how it has some relevan
ce to motivational techniques.

Required:

(a) Explain Maslow’s hierarchy of needs theory. (10 marks)

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第8题
Receptionist:Good morning.This is Reception. Caller:Could you get me through to the manage
r?This is Mary calling from Sidney.Receptionist:Sorry,the manager is not in fight now.Caller:Could I leave a message?Receptionist:Sure.__________,please.

A.Speak

B.say

C.Go ahead

D.Do it

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第9题
Manager:Could you__________a secretary for me?Assistant:I think Susan is a suitable person
. Manager:Why do you think so?Assistant:She iS skilled at using a computer.

A.choose

B.select

C.recommend

D.assign

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第10题
A project manager believes that the best way to manage is to form. a good, harmonious work
ing relationship with the team, and high performance will follow. The project manager could be defined as a _____ manager.

A . 1,9

B . 9,1

C . 1,1

D . 9,9

E . 5,5

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第11题
The way a project manager sends and receives information depends upon:AHow others relate t

The way a project manager sends and receives information depends upon:

A How others relate to the project manager

B The project manager's level in the organizational hierarchy

C the size and nature of the project

D the project manager's salary and age

E the number of projects going on at one time in the company

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