How long do you intend to stay?()
A.It's very important.
B.Once a week.
C.I'll stay here for a long time.
D.I'll be here for two or three days at least.
A.It's very important.
B.Once a week.
C.I'll stay here for a long time.
D.I'll be here for two or three days at least.
How long do you think ______ to finish this urgent task?
A.did it take you
B.it will take you
C.will it take you
D.it to take you
A.That’ s very difficult to talk about.
B.You can either drive or take a bus.
C.You can’t go there, but it’s a long way to go.
Car rental companies are【B2】in the telephone book and are located in most cities and towns.【B3】, there are usually rental cars at airports and train and bus stations. As is true everywhere in the world, you can rent a car【B4】the day, week, or month. Some companies【B5】have special weekend rates that you may find especially interesting if you have only a limited【B6】of time to travel around the area you are visiting. Since each company has its own rules and rates, it is a good idea to【B7】prices among companies to get the best rates to suit your purposes. For example, most car rental costs【B8】how long you plan to keep the car and how far you travel. However, some companies may include gasoline in their rates, but【B9】do not. Some companies require that you【B10】the car to its starting point; others will permit you to leave the car in another city.
【B1】
A.Some time
B.Sometimes
C.Sometime
D.Some times
【68】, as soon as the great man came up he got【69】his horse, saying, "I see you've had bad luck, friend. How good it is【70】I' m here just at the【71】time. "Then he took one【72】of the sack, the farmer, the other, and between them they lifted it on the horse. "Sir, "asked the farmer, "how can I pay you?"
"Easily enough, "the great man【73】. "Whenever you see【74】else in trouble,【75】the same for him.
(56)
A.how
B.what
C.which
D.whether
"If your computer is down, just write me out a ticket."
"I can't write you out a ticket. The computer is the only one allowed to do so."
I looked down on the computer and every passenger was just standing there staring at the black screen. Then I asked her, "What do all you people do?'
"We give the computer the information about your trip, and then it tells us whether you can fly with us or not."
"So when it goes down, you go down with it."
"That's good, sir. '
"How long will the computer be down?" I wanted to know.
"I have no idea. There's no way we can find out without asking the computer."
After the girl told me they had no backup (备用) computer, I said. "Let's forget the computer. What about your planes? They're still flying, aren't they?"
"I wouldn't know," she said, pointing at the dark screen. "Only 'IT'knows. 'It'can't tell me.
By this time there were quite a few people standing in lines. The word soon spread to other travelers that the computer was down. Some people started to cry and still others kicked their luggage.
The best title for the article is______.
A.When the Computer Is Down
B.How to buy a ticket
C.The Computer of the Airport
D.Asking the Computer
I think it is true that parents often underestimate their teenage children and also forget how they themselves felt when young.
Young people often irritate their parents with their choices in clothes and hairstyles, in entertainments and music. This is not their motive. They feel cut off from the adult world into which they have not yet been accepted. So they create a culture and society of their own. Then, if it turns out that their music or entertainments or vocabulary or clothes or hairstyles irritate their parents, this gives them additional enjoyment. They feel they are superior, at least in a small way, and that they are leaders in style. and taste.
Sometimes you are resistant and proud, because you do not want your parents to approve of what you do. If they did approve, it looks as if you are betraying your own age group. But in that case, you are assuming that you are the underdog: you can't win but at least you can keep your honor. This is a passive way of looking at things. It is natural enough after long years of childhood, when you were completely under your parents' control. But it ignores the fact that you are now beginning to be responsible for yourself.
If you plan to control your life, cooperation can be part of that plan. You can charm others, especially your parents, into doing things the ways you want. You can impress others with your sense of responsibility and initiative, so that they will give you the authority to do what you want to do.
The author is primarily addressing ______.
A.parents of teenagers
B.newspapers readers
C.those who give advice to teenagers
D.teenagers
This passage is primarily meant for__________ .
A.parents
B.teenagers
C.educators
D.psychologists
A.about 1 year
B.Not long at all
C.Its a short time
D.1havenoidea
1. The thief was trying to get his neighbor's doobell. ()
2.The thiet put some cotton in his ears so as not to hear anything()
3. The neighbor ran out probably because he knew his doorbell was being stolen. ()
4.The neighbor hit the thief to punish him for stealing. ()
5. The thief thought the neighbor couldn't hear the noise of the bell. ()
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
(1)At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them