题目内容
（请给出正确答案）
Quality Improvement Programs are normally associated with which two of the following？
A . Juran and Crosby
B . Juran and Deming
C . Crosby and Deming
D . Deming and the Japanese
E . Crosby and the Japanese
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更多“Quality Improvement Programs a…”相关的问题
A . quality control.
B . quality planning.
C . quality assurance.
D . quality improvement
E . All of the above.
100 The auditing function that provides feedback about the quality of output is referred to as:
A. quality control.
B. quality planning.
C. quality assurance.
D. quality improvement
E. All of the above
Quality may be defined as:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement of products and services
D . appeal to the customer
E . All of the above except B
123 Which of the following constitute Juran's "quality trilogy":
A. planning, inspection, control.
B. planning, improvement, control.
C. planning, organization, control.
D. product, price, customer.
E. design, build, deliver.
A . In order to minimize financial losses from quality control problems, all problems which have a measureable cost should be corrected
B . the majority of defects are caused by a small percentage of the identifiable problems. Improvement efforts should be reserved for these vital problems.
C . in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.
D . generally, 80% of the quality control problems are justifiable for correction via cost-benefit analysis. The remaining 20% are not financially worthy of improvement efforts.
E . A and D
20 Most quality problems:
A. originate in the quality department where the ultimate responsibility for quality rests.
B. originate on the shop floor because of waste and product rework.
C. are the results of management inattention to potential quality improvement ideas.
D. could be eliminated if shop supervisors monitored their work more closely.
E. A and B
Which of the following is closet to Deming's definition of Quality:
A . conformance to requirements.
B . fitness for use.
C . continuous improvement of products and services.
D . customer focus.
E . All of the above.
Which of the following constitute Juran's "quality trilogy":
A . planning, inspection, control.
B . planning, improvement, control.
C . planning, organization, control.
D . product, price, customer.
E . design, build, deliver.
28 The Pareto Principle is a technique used to determine which quality control problems in a particular process should be corrected. Which of the following statements best represents the philosophy employed by this principle？
A. In order to minimize financial losses from quality control problems, all problems which have a measureable cost should be corrected
B. the majority of defects are caused by a small percentage of the identifiable problems. Improvement efforts should be reserved for these vital problems. C. in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.
D. generally, 80% of the quality control problems are justifiable for correction via cost-benefit analysis. The remaining 20% are not financially worthy of improvement efforts.
E. A and D
